Train Shack Builds Longevity Through 
Family And Expertise

The Train Shack in Burbank, California, is marking more than 40 years in business — a milestone that highlights the power of passion, family involvement and hands-on retail.
 

What began as founder Gary Keck’s personal hobby grew into a storefront in 1985 after his inventory outpaced his home. By 1991, the business had moved to its current location and transitioned, over time, to the next generation of family leadership.
 

For independent retailers, the store’s success underscores the value of authenticity and continuity. Family members who grew up in the business now run it, supported by in-house technical expertise in train repair — a key differentiator that drives repeat visits and builds trust.
The Train Shack also focuses on cultivating new customers. Entry-level products introduce kids to the category, while traditions like holiday train displays often lead to long-term engagement. Staff guidance and the ability to see products in person further set the store apart from online competitors.
 

Beyond retail, the shop has tapped into local opportunities, contributing to film and television projects in the Burbank area.
The takeaway for store 
owners: combining product knowledge, service and 
community-building can help specialty retailers stay relevant — and profitable — across generations.